BlackBerry Curve 9370 9360 9350 - My smartphone isn’t using the correct ring tone or wallpaper

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My smartphone isn't using the correct ring tone or

wallpaper

If you're using a ring tone or wallpaper picture that you encrypted on your BlackBerry smartphone or on the media card
using your smartphone password and you reset your smartphone, unlock your smartphone.
Related information

Lock or unlock your smartphone,

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